RETURNING YOUR ORDER
Returns
We want you to be happy with our products. Should you for any reason be unhappy with our delivered goods, you have the right to return within 14 days after the arrival of the goods. For customers from Germany and the EU, a return slip is provided inside the parcel. Please note, we will deduct your original shipping costs for the return shipment when refunding your returned item - to log in for a return ticket use this link. You can also contact our service team via info@lempelius.net. We are happy to support you with documents and questions regarding dispatch conditions. In case of refused orders shipping costs and all occurring costs for the return will be deducted from the refund.