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RETURNS

- customer satisfaction is our priority
- 14-day return policy from date of delivery
- free returns
- request a return slip in our RETURNS-PORTAL
- item must be returned in original packaging and unused condition
- for support contact our customer service here or send us an e-mail to info@lempelius.net
- outside EU customers: for returns no refund of paid duty possible
- if customer refuses order, shipping and return costs are deducted from refund