PAYMENTS AND RETURNS
Payments
You can pay by: Prepayment via bank transfer, credit card, Paypal, Klarna, sofort, Apple Pay, Google Pay, Shop Pay
Further details on payment If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods. In case of questions, please contact us at the contact details mentioned in the Imprint.
VAT
We ship from Berlin Germany. For EU customers: due to new European VAT regulations, the final VAT to be paid, is the VAT of your country and will be displayed at check out, after filling in your delivery adress. For outside EU customers, the final price is without VAT and you might have to pay your VAT, import tax and a handling cost upon arrival of your package.
We ship from Berlin Germany. For EU customers: due to new European VAT regulations, the final VAT to be paid, is the VAT of your country and will be displayed at check out, after filling in your delivery adress. For outside EU customers, the final price is without VAT and you might have to pay your VAT, import tax and a handling cost upon arrival of your package.
Returns
We want you to be happy with our products. Should you for any reason be unhappy with our delivered goods, you have the right to return within 14 days after the arrival of the goods. For customers from Germany and the EU, a return slip is provided inside the parcel. Please note, we will deduct your original shipping costs for the return shipment when refunding your returned item. Please check our FAQ for details on how to return your order. You can also contact our service team via info@lempelius.net. We are happy to support you with documents and questions regarding dispatch conditions. In case of refused orders shipping costs and all occurring costs for the return will be deducted from the refund.